1. Purpose
As part of the presentation of our goods/services, we collect certain personal data concerning you in order to facilitate our relationship with you and to provide you with the best possible information. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected by or about you.
2. How we collect the data
As part of the presentation of our goods/services, we collect certain personal data concerning you in order to facilitate our relationship with you and to provide you with the best possible information. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected by or about you.
3. What data we collect and why
As part of the presentation of our goods/services, we collect certain personal data concerning you in order to facilitate our relationship with you and to provide you with the best possible information. Through this Privacy Statement, we want to explain our practices and policies regarding the collection, use and sharing of data and cookies collected by or about you.
| Purpose of data processing | Personal data | Why data is essential |
|---|---|---|
| Contact & Question Management |
|
For good communication, to deal properly with questions, any complaints and problems. We have a vested interest in providing the best experience for our customers. |
| Subscribe to newsletter |
|
so that you can receive updates and offers from our company after giving your consent |
| Customer Satisfaction Survey/ Website evaluation |
|
for your participation in a Customer Satisfaction Survey, under the specific conditions set by the legal framework, after you have given your consent. |
| Collection and management of recruitment applications |
|
all personal data and information provided through the online recruitment application form will be used only to the extent necessary for the evaluation and management of recruitment applications and for statistical purposes. |
| Collection and management of cooperation requests |
|
all personal data and information provided through the online recruitment application form will be used only to the extent necessary for the evaluation and management of recruitment applications and for statistical purposes. |
4. For how long we keep your data
It is our policy to keep your data only for as long as necessary for the purpose for which it was collected, in accordance with the principles of data minimisation and storage period limitation. For all of the above reasons, your data will be retained for at least five (5) years after the end of our customer relationship. In addition, we align the retention of your data with possible variations resulting from the exercise of your data protection rights.
5. Disclosure of personal data to third parties
We will not assign, disclose or rent your personal information to any third party/entity in a manner other than as described in this Privacy Statement. Our company transmits personal data to third parties to whom the company entrusts the processing of personal data on its behalf.
The data is only transferred to our affiliated companies that provide services for the purpose of sending promotional material and personalized offers. Also, these data are transmitted to our partner companies in order to evaluate the quality of service provision and the evaluation of our products & services. Also, access to the data is given to independent service providers who have built our website, as well as to those who provide us with technical support and/or hosting for the operation of the website.
We seek to ensure that all such third party/independent service providers do not use your personal data for any purpose other than to provide the services to which they are contractually bound. We also create contracts with these independent contractors that require them to comply with the data protection standards required by law and to use the data only for the purposes for which it was transferred to them.
Finally, we reserve the right to disclose your personal information to third parties if we are required to disclose or share your personal data to comply with any legal or regulatory obligation.
6. Data security
We go to great lengths to protect our users from any unauthorized access to or alteration, disclosure or destruction of the information in our possession. Specifically:
- We encrypt the transfer of data to and from the website using SSL.
- We control data collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.
- Access to personal information is limited only to our employees and affiliates who need to know this information in order to provide services to us. These partners and the way in which your data is secured are explicitly mentioned in this privacy statement (section 5: disclosure of personal data to third parties).
7. Minors' access
Our site is intended for adults and not for children or minors under the age of 16. If you are under 16 years of age, you may use our website only with the participation and approval of a parent or guardian.
8. Use of cookies
A “cookie” is a small text file that is downloaded to your device when you visit a website and allows the website to obtain certain information from your browser, such as your preferences. We consider it important that you know what cookies are used on our website and why they are used. The two main categories of cookies used on our website are strictly necessary cookies and third-party cookies:
Absolutely necessary cookies These cookies are necessary for the proper functioning of our website and to enable you to browse and use its features, such as access to secure areas of the website. Without these cookies some of the services and functions of the website cannot be carried out
Third-party cookies
Third-party cookies include performance, functionality, and promotion/targeting cookies.
- Performance cookies: collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. They are only used to improve the way a website works
- Functionality cookies: allow the website to remember the choices you make (such as your username or the region you are in) and provide more personalised features. They can also be used to remember changes you have made on the website or be used to provide services you have requested, such as chat or social media use. The information these cookies collect may become anonymous and they do not have the ability to track your browsing as well as your activity on other websites.
- Cookies προώθησης/στόχευσης: χρησιμοποιούνται για την παροχή περιεχομένου, που ταιριάζει περισσότερο σε εσάς και τα ενδιαφέροντά σας. They are also used to send targeted advertising or offers, to limit the number of advertisements shown, and to help measure the effectiveness of advertising campaigns. It may also be used to store the websites you have visited to determine the most effective online marketing channels, and to reward external websites and partners who have referred you to our site.
9. Your personal data protection rights
At any point in the retention or processing of your data, you retain the following rights, and you may also make the following requests:
- Right of access – you have the right to access the personal data we hold about you
- Right to rectification – you have the right to correct inaccurate or incomplete data we hold about you.
- Right to erasure – you can request that the data we hold about you be erased from our records and we are obliged to comply with your request in certain circumstances
- Right to restriction of processing – you have the right to request that we restrict the processing of your personal data and we are obliged to comply with this request when certain conditions apply
- Right to data portability – you have the right to request that the data we hold about you is transferred to another organisation
- Right to object – you have the right to object to the processing of personal data concerning you, under certain conditions
- Right to withdraw consent – where the legal basis for processing your data is “Consent”, you have the right to withdraw your consent at any time.
10. Changes to the Privacy Statement
Our Privacy Statement may change from time to time. We strive to continually review and update this Statement in order to comply with legal and regulatory requirements, while providing optimal protection of your personal data. We will post on this page any changes to the privacy statement.
11. Contact person for matters concerning your data
This website belongs to Koumanzias S.A. If at any time you believe that we are not complying with the provisions set out in this Statement or any other issue related to data protection, please contact us by email at info@koumantzias.gr The Data Protection Officer is Mr. Anastasios Panagiotidis